I was never acknowledged when I walked into the store or looked around-there were hardly any people in the store so I'm not sure why this was. I tried a couple jackets on in the store without having to use a dressing room and the staff still never said a word to me. Two people just looked at me and didn't say anything- it was so odd because there were three of them just standing around talking to each other. I would be happier going to another location since I love the brand but guess it's just South Park mall living up to its snotty reputation.