Great product- terrible customer service. Why have a friendly "child" atmosphere of you're not equipped to handle children! After passing this on the way home we decided to make this our first outing as a little family (we have a brand new baby). Walked in weren't greeted when there was no one else at the front counter. Didn't explain how anything worked, couldn't figure out where the sample cups were. Thank goodness the yogurt and toppings were delightful otherwise it would be 1 star worthy. After finishing our ice cream it was time to change our newborn. Come to find out both bathrooms and no changing table. Why even have kids chairs and tables when you have no place for me to change my child. Disappointed, it's 2016 get with the program. We won't be back- unless your staff becomes friendlier and you get a changing table.