Worst car rental service I have ever used. 1. why do I make a reservation for you to not have my car ready. 2. Car smelled like smoke as most people in their comments have said. 3. It did not come with a full tank of gas. and 4. They charged me an unlimited mileage fee because my drivers license said I lived in phoenix even tho I had proof I had just signed a new lease in California and was driving the car on a one way drop. Did everything in my power to reach out to the company and the location I rented from with no help from customer service line or call back from location. They forced me to do a chargeback on my credit card for the overcharged amount. Ill let AMEX deal with them now, that what I pay for, not to deal with customer service like this!