Had an excellent first experience at Marquess Jewellers. I had called to inquire about their Satya jewellery line, when I read online that they are one of the only vendors who carry it in Toronto. I dealt with Vicky over the phone, and she was extremely friendly and accommodating - she offered to special order in any pieces I was looking at from the Satya website, (and that I wasn't obliged to buy them, if I changed my mind.) This was so kind of her, and a refreshing change from the often pressured environments of jewellery stores in the city.
I went in yesterday and purchased both pieces, because they are so beautiful, were very reasonably priced, and it really helps that the customer service was so excellent. I love supporting family run businesses and will definitely be back for more!