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| - Well, let me tell you, this was and continued to be a disaster from the very beginning!
First, I had my 6 year old son with me. I am a cancer patient and time with him is precious and he enjoys going with me to do things.
I pull into the entry area, and was greeted to begin the process of "up selling" me the available products.
I explained my needs, and explained that I have some knowledge of the business and that I am choosing his location for convenience.
He tried to up sell, get this, $400!! for an inside, outside wash, wax, and detail. What? I can have the same thing done for less than $200 elsewhere. So, I declined and chose the $40 "ultimate" wash with interior vac with dash detail.
So, this should take about 30-45 minutes if done right and by at least 2 people. Instead, 10 minutes later my name is announced. I proceed to pay, go outside, and lo and behold, they ran it through the auto wash, wiped it down, and sent it on its way!!! So, a $7.99 drive through wash for $40!!???
When I complained, the gentleman literally laughed in my face!!! I told him to do the entire job over again and he laughed again, and went to get his "manager". By this point, my time had been wasted, and my trust had been broken. Not to mention, the insulting treatment.
So, O proceeded to get, only after demanding, my refund, and departed.
So, lesson learned: dishonest practice, if you decline the up sells, you get what amounts to a basic $8 wash at best, and you'll be insulted in the process.
Buyer beware and steer clear!!!!
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