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  • My husband and I rented a car from this location on 7/20. Gabriella helped us when we came in to rent the car, and we were very impressed with how friendly, efficient, and helpful she was. We were even more impressed and pleased later on, when I realized that the car smelled like smoke and it was irritating my asthma and allergies. I called back to the same location the next day, and Courtney answered the phone. When I explained that the smoke smell was bothersome and asked if we could switch the car out for another one, she was completely receptive to the idea. We were taking a road trip outside of Pittsburgh that day, and she went out of her way to find a closer Enterprise location where we could return the car and switch it out for another one. There were no extra charges for the change, and Courtney was completely understanding of the problem. The experience was excellent.
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