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| - Oh no! Here I go again . . . . don't go here when it's busy?!?!? Strange, but I thought that restaurants wanted to be busy, train their staff to be able to deal with being slammed, but the Guild failed miserably.
What is going on with the restaurants around Calgary. We can't seem to find anywhere that knows how to give good service or make good food lately. We went to the Guild last week during Stampede, as my wife said they had really great brisket when she was there last summer, so we went.
The two hostesses that met us at the inside desk seemed incapable of smiling, and were likely assigned to the wrong station. Fortunately our server, Taryn was very pleasant and helpful throughout our meal, in spite of being super busy. The restaurant itself is grandiose, and something to behold, but I was more interested in the food.
We ordered the brisket in a delicious brioche bun $19, and the chuck burger $18. We took delivery of a couple of really tasty highballs, that were only $5, while we waited for our lunch. When lunch arrived the brisket was accompanied by one (one only) huge greasy onion ring. I didn't like the looks of it, so I didn't try it. My wife tried a bite, and said it was inedible, greasy, and flavorless. Glad I skipped it :) The brisket was good, but I wasn't a fan of the sweet sauce that it was drizzled with, my better half really loved it. What I really didn't like about the brisket was the tiny amount of meat that was in the bun for $19. Ridiculous; we mentioned the lack of meat to our server, and she immediately acknowledged that there should have been more brisket, so she offered to remove the item from our bill.
We then tied into the burger, or at least were were going to. . . one look at it and we found that it was so pink and red (med rare or rare) in the middle of both thin patties that we did not attempt to eat it. We again brought this to the attention of our server, and she was horrified and apologized repeatedly, citing that the kitchen was really slammed with the Stampede lunch rush. At this point we didn't really want another burger. The manager appeared after a couple of minutes, and also apologized, and said he would take care of the bill, if we would just pay for our drinks. He also said he would comp us a single desert to share. Share . . . Really? Anyway, we took the desert which was small piece of carrot cake with a small scoop of ice cream. It was probably the best part of the meal.
Sorry for the run on fingers, we may try it again on a slow day.
Cheers
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