I bought an iPhone 6 for my mom, but her switching from her Samsung Galaxy S3 required a brand new nano-sim that wasn't provided in the online order. So I dropped by this particular store on the way to my dental appointment and asked for a nano-sim. This particular employee will only give the nano-sim if I brought the phone for them to set it up. At this point, I thought to myself why would I need someone to transfer my number to a new sim and pop it into the phone when I can do it myself.
I rather do it myself and asked how much for the SIM. His reply was "no, we don't sell or give them out unless you let us set it up for you." You should've seen his coworker beside him who had a look of disgust when he made that comment. This entire time he never made eye contact with me either which I felt was rude for someone working front store.
Whatever, I don't keep grudges, so I trekked along to the Rogers store in the same mall and was ready to pony up the $10-20 or so for a nano-sim when the employee tossed it to me for free.
It was a good day not wasted. I happened to be at Fairview Mall later in the day. I already had my sim, but wanted to see if Markham's Apple's stinginess was exclusive to that store. The staff member there offered me the sim free without any conditions. Now I know where to shop if I ever need anything Apple-related.