I had a good experience at this AT&T store the people were friendly and helped me right away. I wasn't able to retreive my emails or get on the internet with my new iphone they found out somehow my data plan was gone after updating my phone. The salesman was able to fix the problem right away and I haven't had a problem since. Remembering the days where I use to wait hours at the cellular store to fix a problem this was a huge difference I was in and out in just a few minutes.