The first guy I spoke to when I went in right when they opened was quite rude when he found out I had a groupon. I had to make an appointment and come back. The second guy was very nice. I was told 45 min to and hour. 20 minutes later my car was pulled back to the front but I waited for 30 more minutes to be told it was ready. It wasn't because they were busy either. They then tried to sell me other things such as alignment. It was ridiculous I waited that long. When I got.in my car the AC was on full blast and I always turn it off before getting out and the radio was on a different station and blasting. Someone enjoyed my vehicle. I'm glad I only bought 1 Groupon cause I won't go back.