I went here the first time with a groupon. Wanted to buy a gelato. So I picked my flavor and as they were ringing me up I showed them my groupon. True my groupon was "expired" but it clearly says on the groupon that they have to credit me what a paid for the groupon. The lady said she wouldn't except it. So we left. Called groupon and they thankfully gave us our money back.
For some reason I decided to give them another chance only because I had a total rewards gift card. ( which on the total rewards site says Aromai d italia accepts these gift cards) went up to the counter, ordered a gelato handed them my gift card and he was tryin to scan it but it wouldnt go through. I ended up having to pay cash. It wouldnt be as big of a deal but the staff is very unfriendly. You can tell they don't care about the customer. I am a server so i expect good service.
Bottom line I wont be going back there again. Id rather give nice people my business.