I tried Polished for the first time and I had a great experience! I have someone I usually go to for my nails, but I decided to try something new and was not disappointed. The staff are very sweet and hardworking people. The technician who did my nails made conversation with me and was very friendly. The manager welcomed me as soon as I came in and made sure I had a good experience. I see there are some negative reviews on here but I think Polished is a great place to try and would recommend it to anyone.