I am so disappointed with the customer service at this store!!!! The quality of the products I have ordered have been subpar. We are talking about extremely poor quality such as wrinkled lamination, white,extremely visible and obvious streaks on a blue background of a poster and poor copy quality on important presentations. Each time, I have had to make 2 trips to the store because nobody looked over my order to ensure the quality. On my last order, I had to drive to another Fed Ex to pick up my order because the store didn't realize that their machine needed to be serviced until I came to pick up my time sensitive order. After being a customer for over 5 years, I am done. It wasn't until the last 12 months that I received such poor service. They must be under new management. Avoid the hassle and frustration and take your printing elsewhere. Th