| rev:text
| - I had a coupon for this place, and finally checked it out yesterday.
I was acknowledged upon arrival, and my wait time was pretty reasonable.
~~~
I've been to other spas, places that charge $$-$$$, so I found myself often comparing yesterday's experience to Aveda and Elixir Spa (on King st).
Service:
I thought the service was genuinely kind, nice, accommodating. Truth be told, service IS important -- if the service, anywhere, was crap, no matter how good their skills or products were, I'd be inclined to not ever give them a second chance again. And likely, be yelpy or etc... about it.
Spa Skills:
As for their spa skills, abilities as masseuses, pedicurists, etc... I thought it was okay-good. Limited perhaps by lack of some technologies, and perhaps specialized training. I don't think they need more technology, unless it's for a more advanced facial. It wasn't due to lack of effort. :)
The same spa person is assigned to you for your whole visit. There aren't any "specialists", which isn't unusual in small spas.
I spend three hours there, the longest I've ever spent at any spa. I'm happy I went, since I had been looking forward to this same-city getaway for months now.
Vibe:
I couldn't place the theme/vibe. The name of the spa is Rhythm Spa (musical), I saw Buddhist/Zen? things throughout (religious), and some of the products were Ayurvedic (which I enjoyed). I feel that it's important for a business to have an image, since that's a part of what they are selling/a part of their "package".
Feedback on my actual spa services:
chocolate body rub - i felt chilly as it was applied, but after the plastic was wrapped over me, I was much happier;
facial - was an "express" one. Elixir spends an hour on their facials, here it was at most 30 minutes. Technology wasn't used, and I couldn't tell what kinds of products were being used on me (or if she could tell what kind of skin category I was in).
shower stall - ha, this was NOT a service. I was about to use their state of the art steamy shower stall. Yay, preheated/presteamed at 28-29 degrees celsius, for me. Boo -- the temperature is impacted when somebody outside turns the water on. During my 10-15 minute shower, the water changed (3-4x!!) to a scaldingly hot temperature. My skin was left pink in those areas, but this was only temporary. Until the system is changed, I feel that clients should be warned beforehand - by having a sign posted or verbally. For example, "Dear Clients, We are working on improving our water situation. During this time, you may notice the temperature of your shower rapidly changing to an extreme HOT. We ask that you be careful about this, and thank you for your patience as we are working to change this. Thank you, Rhythm Spa management".
massage - one hour massage. Kind Sossa (I think that's her name), did a good job in the shoulder area, but what I really enjoyed was what she did with my feet and scalp, and back of my neck. I fell asleep, since I had felt tired all day anyway, and because Sossa successfully helped me feel so relaxed.
pedicure - great! Good selection of colours. I liked the part where my feet were exfoliated with a sugar scrub. The woman beside me had both her feet and her legs scrubbed; you may wish to request that your legs are scrubbed, too.
Value - fantastic deal, since I had a coupon: well worth trying them.
In all, it was good. Really kind service, I think they are trying to be an upscale spa, but are not yet there. It will be interesting to see whatever progress has been made, again in the future (I still have another coupon).
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