I've been bringing my pets here for about 17 years and referring others to go here as well. Over the past couple of years, things have not been going so well with customer service (the guy behind the counter always acts as if he could care less about you or your pet) or cleanliness of the business. I've also had trouble with them stocking my pet food that they prescribed. I hate to see any business go downhill, so I am hoping that things turn around here. Meanwhile, I will be going somewhere else. PLEASE take pride in your businesses!!