Arrived a few minutes early for my first appointment there for my new kitten's first shots and exam. A vet, who didn't introduce himself or say, "hello," came in promptly and took her temperature and weight. Then we waited, and waited, and waited. After close to an hour, I poked my head through the back door of the exam room and asked the woman there if they had forgotten about me. She kind of scoffed and said the vet had several rooms of patients and would be with us when he could or something like that. Ten minutes later another person came in and said the vet would be in right away... just finishing up with a patient. We waited ten more minutes, gave up and just left.
I have 7 animals and certainly not enough available time in my life to wait for way over an hour for a simple 10-minute visit. Won't be returning.