I made an appointment. The process was a little bit over-the-top sales, I will continue the post after my massage this evening. So the star part is hard because my therapist was excellent. The rigamarole of the contract and all the sales is such a turn off. The member price is steep too and one year us a bit of a commitment right now with the uncertainty of the new president. I tried to use my yelp but there was miscommunication, and should I return it will be comped. Carol is an excellent masseuse and I highly recommend. Her if you are trying it out.