This is my local Wachovia branch. Cars often line up at the drive-through ATM, but luckily, the branch finally installed a walk-up ATM. There have been many bar-hoppers who have walked through the drive-through in need of some cash.
I'd normally be somewhat indifferent to a bank branch, but I had a really great experience with this one. I was paying for some jeans on a recent day when I realized I didn't have my debit card. I retraced my steps and realized that I never got it back from the walk-up Wachovia ATM. I called the branch and they said that they serviced the ATM at 4 pm and I should come by then to see if they had my card. Then I called the 800 number to have a hold put on my card until I determined whether the ATM ate it or it had been stolen. I got to the branch and the manager was very helpful and friendly. They had my card and within a few minutes, I got it back. Phew.