I actually love new location more than the old one. This is the closest Chipotle to me, so I can't really compare with others around the area.
I know that they always have long lines here, that is why I usually watch my online lessons on my cellphone while I am in line. I actually love it. I tell myself I have about 15 minutes of waiting time, let's use it smart. If I am at home and I want to buy Chipotle, I will probably just order online in advance, but again I don't mind at all to slow down my day and patiently wait those 15 minutes.
I didn't have any problems with asking for extra rice or sour cream or beans. They always put the amount I asked them.
Will you wait in line? Most likely yes. But this isn't a problem for me at all. :)