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  • Handyman Connection did some repair work for me in April and I wish I had read a few of the comments below before agreeing to the work to be done. Had I done so I would not have hired them. For 3 hours of work I was charged $694, of which $66 covered parts, the rest was labour + WCB, tax, etc. This translated into $190 an hour for very simple and basic drywalling, the removal and reattachment of two exterior siding panels and adding a bit of silicon to the cement to prevent future water seepage. When I raised my concerns with Alex on what I felt were unfair labour charges, I was told that the labour price comes out of a Customer Relationship Management System (CRMS), it's based on the project and not the actual hours it may require and the amount of planning that the repairman needs to do before starting the work. No other information was shared as to what goes into the CRMS calculation. Given how basic my work was, I doubt the person who had 25+ years of experience who did the work spent more than 5 minutes in planning. I've chalked this up to a great and very expensive learning experience and wanted to share to make you aware so you can make an informed decision and hopefully not follow in my footsteps. I feel there are many more cost effective options out there than Handyman Connection, companies and independent contractors that reputable, do quality work and are competitive in setting their rates based on the going market rate.
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