Had to wait approx 20 minutes for a table, and that was no big deal. I did not like that after we got seated it took almost 15 minutes before we got a server so that we could place an order for drinks/food. After ordering the food, server came back and said that the ribs I ordered would be ready in about 25 minutes, and wondered if I wanted to order something else, but I told her I did not have any problem with the wait. Rest of the party decided to have their food brought out when I got my ribs. Got free appetizer for the inconvenience. Ribs I ordered was nothing to write home about. I will stick to steak in the future. Rest of party had Flo's filets, and they were very happy with their food. When I got my water refilled, she gave me soda water instead, which was disgusting. All in all a bad experience. Been at this location before, and never had an issue. I will give them a second chance, but chain restaurants are not the best bet.