Well this used to be my favorite casual restaurant. Three stars because the food & our server was okay, would've been two because of the overall atmosphere being weird and drastically different from how the restaurant first started out.
Three years ago when I lived in Shadyside I would come here at least once a month. The atmosphere was fun, the "Social Workers" were very personable and cool, and the food really great, especially for a casual place. After moving a little further away I didn't come here as often but would still crave the turkey burger and tots. It had been worth the drive until now. There has been a change in management (per the server, as I had to ask). When we walked to the host stand nobody came around for like a few minutes. When we finally got a table a server didn't come around to take our beverage order for about ten minutes. We had to ask for the fill-in-your-own-salad-order sheet (probably not a big deal but this is kind of their main thing). After that everything was average. Our salads were okay. The server never checked back until we were done with our meals; I could've used more dressing for my salad because the chicken was dry. What was going on around us was bizarre too though. A party of four came in and asked for a specific table to which the host straight up said "No". It was not busy (8p on a Sat). There were a ton of open tables. They ended up being able to sit there but not til after a slight argument. Another party of four came in and legit had to wait for a table but what was weird was the host asked to see someone's ID even before they sat down! The guests were totally confused. I hope this experience was a fluke although I don't see myself making a point to come again unless I'm already in the neighborhood. Unfortunate.