I took my dog here to be boarded. He came home unhappy, but I didn't think much of it (maybe he just missed us). I used them a second time to groom my dog. This is where the problem arose. When I went to pick up my dog, they gave me someone elses pet. Even though this was a chocolate lab (like mine), it was obviously not my dog. Then they argued with me saying he was he only chocolate lab they had. Well....one hour later and 3 other labs (I thought mine was the only one!)...they finally found my dog. I wouldn't recommend this place unless you hate your dog and want to trade him in for another model.