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  • I've been going to this particular location for years, and I'd never been steered wrong (see what I did there?) But seriously, even though I'm a women they have never talked down to me or treated me like I was stupid and didn't know what I was talking about. I get my oil changed here regularly, and they always let me know if anything is going on that I should worry about. They also tell me about how long I can wait to get it fixed, most places would just tell me they won't let me leave without doing it right now. The guys working here can be considered a little gruff at times, but overall they are very caring individuals under it, you just have to overlook the tone. I've grown to love their sass, they are great guys. They have also told me when it would be better to go directly to the dealership, which is also admirable. I'd suggest anyone go to Big O, and to this location in particular.
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