Every time I go into this sprint store I have a hard time. Yesterday I went in to get a SIM card. The representative started looking through my account and tried to get me to change my plan. I told him no he continued to argue with me about being able to "save" me money. They did this same thing to my aunt and it ended up costing her more money in the long run. I told him no 3 times and he still refused to accept my answer. I ended up walking out. I get that they need to try to make sales but once someone says no please respect that. I was having a horrible day and I just needed a SIM card. Thank you for making my day harder.