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  • First, there was a line to get in. Moved quite fast, so that's not a problem. However, food took way too long!! Our chicken came out (very delicate and flavorful), and beer battered onion rings (again, very delicate and flavorful) quite quickly. My problem is, even after we finished those 2 dishes - we waited additional 35 mins exactly to be served our Hell's Kitchen burger! My server was no where to be found, had to ask others on the status of or food. Anyway, we ordered our meat to be medium and ASKED our server to confirm medium is pink and no blood?? She looked at me as if I was an idiot and disrespectfully stated NO. So, I asked, NO as in NO blood? And she said, NO BLOOD. Fine, medium please. And what do we have here? Looks like rare!! Blood scorching out!! I called my server and said, 'you specifically answered my specific question and stated No Blood! Are you blind? Then she sighted and walked away. I was so blown away with this outrageous disrespect, I paid my bill without even taking 1 bite out of my burger and walked out. I feel bad giving 1 star since everyone from host to other servers were very pleasant - but my server ruined my experience at this place.
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