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  • We had decided to buy an iPad, so I was very excited to go to the Apple store and buy it. It was a bit of an anticlimax though. After dropping almost a thousand dollars on the thing, I didn't find the good people at the Apple store to be particularly helpful or accommodating. They had a "personal setup" guy who was responsible for me and another guy. The other guy was more clueless than I was, so he (the Apple Personal Setup "expert") ended up spending the majority of his time helping him. As a result, when I encountered problems I didn't really get the understanding and helpful ear that I'd expected from a store supposedly known for their customer service. The problems I solved for myself snowballed into other problems and at one point the personal setup guy consulted another guy, and when neither knew the answer he said, "I don't really know what to do here," then turned back to the clueless guy, who was less inconvenient to help. I eventually solved my own problem, but my personal setup guy took his lunch break. So I packaged up my ipad. . . went behind the counter, got my own Apple store bag, slipped it inside and left. I was reminded of the South Park episode where it's Christmas, and all the kids in South Park are consumed with opening and playing with their presents and they show a cutaway of Jesus (who on South Park is an actual character (or used to be)) sitting all alone with a party hat on singing "Happy Birthday to Me" mournfully. Stupid Apple store. On top of that, they used my patch cord from my Ipad box (I've since learned this isn't SOP) and when I boxed everything up I forgot the patch cord in the stupid store. If I bring my receipt back to the store they said they'd give me another one. Fantastic.
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