I hate leaving these kinds of reviews especially when the people seem so nice but here it goes:
Customer service- 10 stars. Very pleasant people. Even gave me hand massages while doing my manicure.
Nails- 0 stars because they started chipping less than an hour after getting them done. Very strange. I wanted a fresh manicure for my travels but they didn't even last an hour and I actually kept my hands unoccupied when the chipping started. Not sure if it was the top coat they used, the oil, other products, the technique? I have no idea. Too bad though. Their service was amazing. I would gladly return and even update my review if they have identified and fixed the chipping problem.
Mind you, this was in January 2014 when I was travelling to Istanbul (beautiful place, by the way). What can I say? I'm a very busy gal with an excellent memory. Anyways, just wanted to put this out there because I don't know if they are under the same management or even have the same staff anymore.