After my previous review i was reached out to by the manager of this location who apologized and gave me a gift certificate to come back and have a better experience. Now i am very impressed. Not just with the way that they handled everything but how much they care about their customers. They make sure every issue big or small is resolved and strive for excellence. Good job goodyear NYPD!!! I am a regular customer and i love the food but theyve exceed my expectations this time