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  • I bought a groupon deal for a shellac mani and pedi. I scheduled an appointment with them so that I could take my mom to get her nails and hair done at the same place. Here is what I have observed. GREETING- We arrived 10 minutes early and checked in with the receptionist. She told me to wait and then went about her business. So, I sat down with my mom and my 2 little ones and waited. About 10 minutes AFTER my appointment time we were finally asked (i believe it was tori that was going to do the mani/pedi) over to their mani/pedi section. All the while we waited... we got some glances from other employees, one which turned out to be doing my mom's hair and overall felt uncomfortable being there. SHELLAC Mani/pedi- was NOT SHELLAC anything!!! I researched this and found out that only CND made shellac nail products and really are the only true shellac. I looked Applause up and they were indeed one of the authorized salons to use it. However, what my mom got on her finger nails were Gelish which is NOT a shellac and instead a gel. Honestly, it wouldn't have mattered much except that I made it a point to ask about shellac and one of the nail artists said that its just another top layer that they use to protect the nail polish!?!?!?! Obviously not true and the fact that I specifically wanted my mom to get shellac made me a bit upset. HAIR CUT and COLOR- A cute stylist colored and cut her hair and she tried to be polite and all and I appreciate that. However, she seems to lack styling and coloring techniques. She is proficient in cutting though and her technical skills show it. Coloring- was straight forward and simple since my mom's hair is really short. There were a lot of mess around her forehead and neck but it wasn't to the point of excessiveness. As for styling she was holding the hair dryer very awkwardly and it was up her chest so she couldn't manuver it easily and had to push up onto my mom's hair in order to try and style it. we pretty much stoped her and said it was fine so we can leave. When it was time to pay, the lady seemed confused in how to charge me since I had a groupon for the shellac and also had other service. I was told $45 for cutting and coloring special when I originally booked appointment but was instead charged $59. When we were done, there wasn't much of a goodbye. It appears that since we aren't the "regulars" they didn't really care much. I say this because there was a another lady who got her hair done that chatted up quite a bit with her stylist and other employees seem to know her well as well. When she left, the receptionist women who rang me up got up and opened the door to say good bye to her... but for us.. it was just ehh. it is a cute place... just wish the employees there are more personable.
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