As soon as I walked in the door Kim & Jasmin, the reception supervisors were extremely friendly. They were very knowledgeable and answered all my questions. I got a tour of their beautiful boarding facility and Justin helped me relax more about possibly leaving my little one overnight. They were able to squeeze me in the same day for grooming with Amy & she did a marvelous job! (They do require appointments for grooming) Every department was exceptionally amazing. I can not stress how helpful they were.