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| - First time at Dunkin' Donuts here in Ahwatukee (E. Chandler Blvd) - heck, first time at a DD ever, cuz I just got my free drink postcard for joining the loyalty club. But I won't go back and am sorry now I bought a Groupon-type thing so I still have $10 to spend there. The tall "Lite Latte" with sugar-free vanilla flavoring was by far the worst latte I've ever had, and I've been to literally dozens of different espresso stands in the Pacific NW. Maybe McDonald's lattes are worse, but Starbucks lattes are far, far better. I took one drink, gave it back, and asked for more flavoring. The second time around wasn't any better - I couldn't taste any difference. And the people at the window acted like they were indifferent, bored, amateurs, not there by choice - what a contrast with the bright, cheerful, chipper greeting from a Starbucks barista five minutes later (my hubby wanted his Starbucks, not some DD drink). DD should take some customer service lessons from Starbucks. I'm very disappointed.
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