I called at 9AM last Saturday for an appointment at 9AM and they were very nice and said they could take me when I arrived. Got there 9:10 and was impressed by the decor. I t was very fresh and clean and the blue color is very soothing. Tony did my pedi, got a basic, and it was wonderful. He gave lot of attention to detail and a wonderful massage. The only reason I am giving it 4 stars is because they don't use the tub liners in the pedi spa. That I would say was my only turn-off. Otherwise it was a great experience.