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| - The reason I went into this store was to get balloons for my daughter's party. My wife had gone to this store earlier in the week and was told 6 balloons would cost $5. When I went to buy the balloons I was told a different story: $5 for helium, and 25 cents for each balloon. Suddenly, the price for 6 balloons was in excess of $7. I was also told that they might not have enough helium to fill the balloons I needed however the clerk managed to fill the balloons and I departed.
About 5 hours after picking up the balloons they were clearly half their original size and terribly deflated. My wife went back to the store and was told that we had neglected to purchase the 50 cent per balloon "treatment", which would have made them last longer. My wife explained that no such service was offered, or explained as a possibility. The standoffish store owner offered to 'treat' the under-inflated balloons for 50 cents each however it seemed pointless to treat balloons that no longer floated in any way.
The store owner pointed to a sign that indicated TREATMENT: 50 cents, and basically told us tough luck. He even went a step further and called the employee, who served us, at home to get further details. The employee claimed she had no knowledge of any customer coming in and getting balloons filled. A little puzzling. It seems to me that employees should be trained to offer the 'treatment' service when filling balloons.
Long story short: 6 deflated balloons that barely lasted 4 hours, for $7.50, and an owner that took no blame for his employee failing to mention what balloon 'treatment' was, instead pointing at a sign in a chaotic and cluttered store wall plastered with a myriad of signs.
This is clearly a store where the customer is treated with contempt and no basic courtesy. A part of my daughter's birthday was ruined because of this owner's greedy and neglectful behaviour. I will never shop at this store again, and I will advise anyone I know to avoid this store, and take their business elsewhere
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