I have been coming here for a year now and recommend it to everyone. The guys are better with hands. The lady techs are better with feet. Unless it's 'Tony' or 'David' who are excellent with both. All the people complaining about tips are just rude people. These guys live off their tips just like anywhere else. They have always been very friendly and polite to me. I have seen some rather rude customers in there. It's sometimes hard to smile at people that are mean to you to begin with. Having worked in customer service before, I understand this. It's called the Golden Rule.