One coat I dropped off didn't get cleaned at all and the lady said we didn't promise the stain will come off (excuse me?).
The other very expensive coat I dropped off get all leather buttons damaged and said they followed the instructions. The instructions said take them off before wash, can you read English?
Extremely bad attitudes. Unprofessional dry cleaner. Throw your clothes in the washer it will give you better results, at least it won't be lost.