I heard about this shop through a friend who went there, and she informed me that it was the "say yes to the dress" store. My fiance and mom were suggesting that I go there to see what the "experience" was like, since I was a fan of the show. After doing a lot of research (and reading only negative reviews) I decided not to go there.
One day, My mom and I were in the area in between other bridal gown appointments and last minute decided to call up and see if anyone could see me. Within 10 minutes, I was in the shop with Teresa. I have to say my mind was changed about this place. The store is very pretty, sitting area for your "entourage" is comfortable and very luxurious.
Teresa was nice and made great recommendations. Loved all her picks. She thought of a dress at the last minute which was nothing like what I described that I wanted, and it ended up being my favourite! She helped me in and out of every dress! Was not pushy at all.
Downside is that you can't take pictures, this is a huge negative for me. Can't "say yes" without my maid of honour seeing it! (She lives a couple hours away so this is a big problem). Also I would just genuinely like to see how the dress photographs before I purchase it. The other huge negative is that they ripped all tags off the dresses so you can't see the designer of it! (Are they that insecure??) I managed to find the designer and dress online in a matter of minutes when I went home.
Another downside is that you can't look around. All dresses are in the back and they pull things for you. Would be nice to at least see a few to determine what style you like.
In conclusion, I had a better experience than anticipated, but you just have to weigh the pro's and con's about this place.