I've tried this coffee shop a few times now, and always have a similar experience. The ambience is great - spacious, lots of tables and comfy seating, free wi-fi etc. - but the staff are unfriendly, the service is ALWAYS slow, there is rarely any selection of snacks to buy, it's difficult to find a spot to park on the street, and they often play the music way too loudly. The coffee is good, but when you have to wait a long time and be served without a smile, I'd rather give my business to a place like Broadview Espresso.