I have been going to Brown Road Animal Clinic for several years, as it was recommended by a friend. I have been somewhat happy with the quality of care, but feel that it is no longer up to standard.
I had an appointment for my cat and waited for close to 45 minutes in the exam room. The technician took my cat vitals at the beginning of the visit and informed me that the doctor would be right in. I was left waiting for the doctor and I finally put my cat in his carrier and left, letting the receptionist know that apparently they did not care and did not want my business. I am no longer going to visit this practice and have already found one that comes highly recommended by numerous neighbors.