Karen is fantastic! This was my second time ever getting lashes. My first experience was at one of those membership chain salons and it didn't turn out well. So I read thru all the Yelp reviews and landed on this place because she is close to my house and I liked the thought of not having to deal with the stuffy salon experience or the rotation of lash artists because no one ever stays in chains very long. Karen has a beautiful place with a private spa-like treatment room. She is really really good! My lashes are perfect. She's very detail-oriented and won't let you leave until every single little lash is perfect. I love it and also love the fact I can toss my 1 hour makeup routine out the window now. Karen is the best!