I had an issue with a return item and asked to speak with the manager. Lisa, the store manager, came out and refused to give me a refund on my item. She said it didnt match the one on the receipt. I argued that I would never return any item that didnt match the one on paper. It turned out, the brain dead manager actually looked at the OTHER receipt that was in her hand INSTEAD of the one I gave her. If not for the wonderful lady at the register, I would have left feeling like a fool. She gladly did the return and I was a happy camper.