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| - I sat in the lounge area and ordered one of the summer drink specials (pointed out by the hostess, actually) - the Big Life Radler (or so I thought), followed by an appetizer (tuna poke in a jar) and main course of fish tacos.
My brother worked as a chef at Moxies a number of years ago in BC and I always enjoyed the food there. I don't know if the entire chain has taken a nose dive, but this location is seriously in need of a shake-up or something.
Service was mediocre - the server brought me the wrong drink, which I didn't realize until I got the bill, and then she came up with a bunch of excuses as to why she didn't understand what I had asked for. I was very clear when I asked for the "Big Life Radler" which is on their summer drink special menu for $5 Sun-Thu. She brought me a Radler (in a can) with a glass that said "Big Life" on it. I didn't realize it wasn't the drink I'd ordered, because I didn't pay attention to what was on the can, just the big letters on the glass. How would I know? I'm from Vancouver and not familiar with locals brews.
It wasn't a problem, until she went to explain to the manager, who came over and proceeded to explain to me that I wouldn't have actually liked the drink special because it had (gasp!) BEER in it. Well, where I come from, that's what a Radler is. Beer with citrus fruit in it. Anyway, I felt he was extremely condescending to me in trying to say what I ordered was shitty and I wouldn't have enjoyed it, so they basically saved me from having a terrible beer drink. Of course, anyone who knows me, knows I love beer, so I was chuckling to myself while he stood there and explained to me the difference between what I had and what a "real" Radler is.
It wasn't just the service, but also the food. The fish tacos were so bland and boring, I had to put salt on it - which couldn't even save them. I only ate one and just ate the fish off the other two. The waitress did her best to ignore this when she cleared the plates, and didn't ask if I wanted dessert, either. Ironically enough, I went there specifically to have the berry pavlova, which I didn't get to try after all.
There are enough restaurants in this city (and this area) for me to try that I have no desire to go back to a crappy one where the management talks down to the customer over an issue that was clearly the server's mistake. No wonder this place was almost empty. Moxies, get your shit together or I can see this location closing very soon.
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