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  • So the reason I gave 1 star is because the service is extremely slow! there is always a line at this place, not because it taste good, but because there are inexperienced workers working here. I don't remember the guys name but it was my turn in line and he said "don't worry my buddy will take care of you." and then he just took off his apron and left the shop. He left the shop with a massive line behind and went who knows where, and left one person to take about 12 people's order. Talk about zero customer service!! The girl with long black hair ( I don't know her name) is so slow to make the drinks, she was often seen hiding behind the machines on her phone & then out of no where she left the store also. So two people left (white male w black hair & female with black hair) one person to make the drinks and take the order, I felt sorry for the guy because 1. he looked sick because he kept rubbing his nose (yuck) after he touched money and then would go make the drinks & did that one by one. I got the Thai tea which tasted like milk & water. Gross. My husband got some strawberry drink. That one was pretty good & sweet. Hopefully management sees this and can hire customer friendly / customer smart employees who can do what Starbucks can do in half the time.
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