It is hard for me to gush about metal. Truth is, I am not a handy guy. My Dad once asked me to hand him a hammer, and I gave him a screw-driver. So the thought of going into a giant warehouse full of metal was beyond intimidating. I knew in my mind what I needed, but I had no clue how to put my mental gibberish into words that would make sense to the folks who work there...but I waited in line (they are surprisingly busy), and I simply did my best to explain to the salesman what I needed...or at least what I thought I needed.
The salesman was very helpful. Both of the things I needed required some simple fabrication. He said it would take about 30 minutes. He rang up my order and asked if I was a Vet. I am...and got an extra 10% discount (I later learned I could purchase what I needed online from some metal companies without a brick and mortar store...but IMS actually beat their price).
As I waited for my metal parts, I was directed to a comfortable waiting room with a large TV, coffee, and free donuts. In less than 20 minutes, my parts were ready and exactly what I needed.