If I were rating the food only- 5 stars. I LOVE cactus grill- the Honey Grilled Chicken Taco's are my favorite!
Delivery on the other hand- 0 stars. Customer service when delivery is bad- also 0 stars.
Called in my lunch order today at 11:30 thinking at the latest they would have it to my by 12:30. At 12:55 I called to see what was up (I work on campus and that can be hard). I was told 2-3 minutes. 25 minutes later I called back. The driver had forgot my coke, they were busy and had new drivers was what I was told. I said new drivers aside, I placed my order an hour and 45 minutes ago. He said to only pay $10 for my $20 order and they should be here soon. Finally they showed up after over 2 hours of waiting. Then the icing on the cake was that our food was cold (we pretty much expected that) and we were missing sour cream and got the wrong kind of beans in the burrito.
Like I said I LOVE the food at Cactus Grill (when you get it there and it's hot), but their delivery service has a little to be desired.