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  • WORST BUSINESS OWNER IN THE VALLEY!! This was my second experience doing business with Millenium Tire and Auto as I was treated very well and with respect on the first visit, I went back. My first time dealing with Ryan was as you would expect from a business, very courteous and responsive to what I needed in tires. I had the tires mounted and they felt great. I had to return to the shop because one of the balancing weights came off as I was driving...no big deal...I took it back and Ryan fixed it with no questions asked. Since my first experience was good I returned to Millenium Tire and Auto to purchase a second set of tires. And again, I was treated with respect and didn't have any issues with the tires until I picked up a bolt from the highway. As I was driving I could hear that I had something lodged in one of my tires but before I could get off the highway it dislodged itself from my tire hitting the bottom of my car. Once I was safely on the side of the road I changed it out with my spare. I took the tire back to Millenium Tire and Auto to see if I could get it fixed and as I'm starting to explain to Ryan what happened I was immediately cut off and berated for not coming back sooner to get my tires rotated as the threads on the front were lower than the threads on the back. AGREED! My fault for not taking care of this sooner. Lesson learned. But as I'm still trying to explain what happened he was still yelling and screaming insults and expletives, told me "YOU'RE VERY UNPROFESSIONAL" when I wasn't even allowed to explain what happened from the start. He went on and on and as I am an African American, started talking slang eg., "you comin at me sideways"..with multiple expletives that followed. But I'm the one that's unprofessional??...hmmm. I was completely shocked and disappointed. I have never had an owner of a business approach me in that manner and wasn't expecting it from him. As a knee-jerk reaction I took a step in the direction of my car to get in and leave because at this point I was done doing business with him. He then bump me with his forearm pushing me back yelling "YOU'RE NOT GETTING IN YOUR F'ING CAR! I'LL GIVE YOU YOUR CAR BACK WHEN I'M READY!" I responded if he didn't give me my car I was calling the police. His response "GO AHEAD, CALL THE F'ING POLICE!" It seemed that once he started to process everything, he then gave me back my car. I will never go back to this place and I wouldn't recommend it to anyone, EVER! Having been a business owner my self, you don't talk to people in that manner, no matter what the situation is. I'm done with Millenium Tire and Auto. Its a shame too, because the tires I bought from him are excellent tires. Its disappointing Ryan has something internal going on that doesn't allow him to treat EVERYONE the same no matter what there demographic background is.
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