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  • Too crowded, which is probably a good thing for the company, but not for those of us with limited time. If you get the $20.00 membership like I did, you cannot switch down without canceling and paying $58.00. Then you need to pay for their $10.00/mo membership (~$40.00+/-) to get the $10.00/mo rate. I wanted to switch down due to how busy they have become over the summer and my schedule, but there is no flexibility. If you don't cancel your membership by the 10th of each month, you pay for another full month. This part is in the contract, but if you don't have it in front of you, and call to find out about making changes, they are of no help and give wrong information. Most staff are friendly and it is a clean environment. However, staff stand around and chat instead of watch how the equipment is being treated. The crowded atmosphere means longer waits. Not everyone cleans the machines after they use them either, and I have not seen this enforced unless someone complains, which is not a good position to be in as a patron of the facility. Yes, people do grunt at this gym and staff do not bother to say anything. Although good intentions from the marketing and signed, it is not enough... one time someone was "grunting" though sets behind me and I turned around to see it was one of the staff.
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