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  • My co-worker orders burritos for our team every other week. Every time, I order a burrito with only beans. Not complicated, right? One time, there was cheese on the burrito. But they did fix that situation by making a new burrito with only beans and delivering it free of charge. So no big deal. However, this time, they left my burrito off the order altogether. When my co-worker called back, fully prepared to pay for the burrito that was left off, they told her she would have to make at least a $15 order for them to do another delivery. My burrito is only $3.55. We should not have to order a bunch of unnecessary stuff just to get the burrito my co-worker ordered the first time around. It was their fault they left it off the order, and especially with how frequently we do business, you'd think they'd at least be willing to make it right. It's not like we were even asking for a free burrito. And it's not their first mistake. Very poor customer service. While my team may continue ordering every other week, I will definitely be reconsidering doing business here again.
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