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  • 09/25/2014 - Review update. Three months ago I was ready and willing to write off this dealership as a mistake. After today, I'm grateful beyond belief and it's been on my mind since leaving the dealership twenty minutes ago to update this review, again. Today, I scheduled my appointment like a good boy and spoke to the first service person who answered the phone, Anthony. We scheduled my appointment yesterday and I headed in today for my service. When doing the intake on the car, I asked about a aesthetic issue that was bothering me on the exterior of the car. Since the vehicle is literally only 600 miles out of factory warranty my sincere hope was that they would honor it. Anthony said he would do his best, and I waited it out without complaint. When finished with the oil change, I was told that they would honor the factory warranty and replace the parts without charge. I'm not a guy who wants anything for free, unless there are circumstances that warrant it. In this situation I was willing to pay a small amount, but wouldn't have been ecstatic about it. With the help of Anthony and his management I'm sold that this is the place for me. Still haven't actually bought a car here, but their chances just grew exponentially. Thank you guys.... 06/21/2014 I'm updating my rating because after some thought, discussions with others, and a reply from the company I feel that I may have been hasty in my opinion. Something like an oil change, in my opinion, shouldn't be classified or treated like a valve job though. I trust Honda dealers, that's why I bought the car, but I don't think it should be necessary to schedule an appointment for an oil change.
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