So it's that season, pumpkin spice everything, how exciting. Many of us love this flavor and enjoy it throughout the holiday. So on this visit at this particular location I was told I could not have an iced pumpkin spice coffee. Seriously who tells the lady in the morning they cannot have their coffee. Have you lost your mind, do you have a death wish.
Since the product was available I have always ordered it at various McDonald's locations and never knew that it wasn't actually a menu item. Until I visited this location and I was told no. They did not seem to be bothered by the fact that I was upset by this and I left empty-handed. I later find out it is something they could do they chose not to. Way to take care of a customer. I find it strange that they would not make this coffee for me when in fact they alter my other coffee request all the time. Which is a mocha frappe caramel top instead of chocolate. I know that the owner of this is reading this post, so that's why the message is so long . Please take into consideration the request of your customers when it really doesn't hurt anything or change your inventory but rather makes your customers happy.